Privacy Policy

Last updated: April 8, 2026

Jones & Associates (“we”, “us”, or “our”) respects the privacy of every visitor to our website. This policy explains what information we collect, how we use it, and the choices you have. If you have any questions about this policy, please call us at (806) 796-1913 or visit our showroom at 701 East 40th Street, Lubbock, TX 79404.

Information we collect

We collect information you provide directly to us when you request a free estimate, contact us by phone or email, or correspond with us about a project. This typically includes your name, phone number, email address, property address, and details about the services you’re considering.

We also automatically collect basic technical information when you visit this website, including your IP address, browser type, the pages you view, and the dates and times of your visits. This information is collected through standard web server logs and analytics cookies.

How we use your information

We use the information you provide to respond to your estimate requests, schedule appointments, complete projects you’ve hired us for, send you required project communications, and follow up on warranty matters. We do not sell or rent your personal information to anyone, ever.

We may use anonymized website analytics data to understand how visitors find and use our site so we can keep improving it.

Cookies

Our website uses standard cookies to remember basic preferences and to support analytics. You can disable cookies in your browser settings; doing so may affect how some parts of the site function but will not prevent you from getting in touch with us.

Third-party services

This site may use third-party services such as Google Analytics, Google Maps, or a customer review platform. Each third party operates under its own privacy policy. We share only the minimum information necessary for these services to function.

Your rights

You can request a copy of any personal information we hold about you, ask us to correct it, or ask us to delete it, at any time. To make a request, contact us at the phone number or address above.

Contact us

Jones & Associates
701 East 40th Street, Lubbock, TX 79404
Phone: (806) 796-1913